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Businiess name:
Roto-Rooter Plumbing & Drains
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Review by:
citysearch c.
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Review content:
Dec. 18, 2011
We live in Red Springs, NC. On Dec. 18, the Sunday before Christmas we discovered a sewer leak in the crawlspace of our house. It was apparent that it had been leaking for some time. We didn't know a plumber so we looked in the yellow pages and found an ad for Roto Rooter in Fayetteville, NC. We placed a service call and within 30 minutes we received a call from their service technician /plumber Ryan. He arrived at our house within 90 minutes of placing the service call. Ryan immediately found where the leak was coming from. He was not able to get in the crawlspace to fix the leak because of the water and raw sewage under there. He recommended a local restoration contractor out of Fayetteville to assist with the cleanup and sanitation process . Once the restoration contractor had the cleanup done Ryan came back out and made the repairs. After he made the repairs he recommended an inspection of the septic system and drain lines and discovered another problem that we were not aware off. He came back out the next day and fixed the problem with the septic system and drain lines. We were very impressed with Ryan's professionalism and outstanding knowledge of pluming work. Thanks to Roto Rooter, Ryan, and the restoration contractor, we were able to have all our family over for Christmas. We would highly recommend Roto Rooter to all our family and friends and will definitely use them again for any plumbing needs in the future.
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