Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cowboys Air Conditioning & Heating
|
|
Review by:
citysearch c.
|
|
Review content:
I have been dealing with this company since 2007 when I first bought a new unit from them. They had to come out 3 days later to add freon. Then another couple of days after that to adjust pressure. They are incompetent and it turns out that after a couple of years after it was installed I called another company out to look at it and it turns out they had the wrong coils for the unit which could have caused the unit to explode because of the pressure. Since 2007, I have had over 6 service calls on a unit that is not even 5 years old yet. Cowboys even told me I could refinance a new unit for $ 7,000. I just spent $ 7,000 on the unit in 2007 and they want me to buy a new one because their mistake caused the coils and unit to freeze up. Other companies I called gave me estimates for the coil ranging from $ 1700 to 2,000 and if I didn't get that done they would have to put freon in every 3 months costing around $ 300 each time. I wrote a complaint letter to the company and they replaced the furnace on a Friday, but by Sunday the outside valve had ice on it and had frozen up again because I needed a new compressor motor that took them days to get. I have literally lost days of work because these guys can't get it right. I have water damage to my carpet because the coil leaked condensation into the furnace causing the old unit to rust. The owner Ariel Martinez thinks he did me a favor by replacing the furnace, but look how long it took them to get it right. Almost 5 years to figure this out. DO NOT USE THIS COMPANY. I AM SENDING COMPLAINTS TO THE BBB, ATTORNEY GENERAL'S OFFICE AND CITY OFFICES BECAUSE AN INSPECTION WAS NOT DONE ON THE FIRST UNIT. THEY ARE NO GOOD . PLEASE DON'T THROW YOUR MONEY AWAY USING THIS COMPANY!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|