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Businiess name:
Apple Ford
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Review by:
citysearch c.
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Review content:
I bought an used F-250 Pickup from Apple Ford in Dec. 2009. On the drive home the ABS light came on. So I called the dealership and got an appointment to bring the truck in to get it fixed 3 days later. I get in the truck to take it to the appointment and it won't start. I call the dealership and they come and tow the truck to be serviced. they had to replace an alternator. I go and pick the truck up 2 the following day and I am no more then 10 miles from the dealership when the ABS light comes on AGAIN! I call and leave voicemails for both the salesman that sold me the truck and the Used Car Manager multiple times and never get a call back. I call and to make and appointment to get the truck fixed and this time am able to drive it down there. They give me a car to go run some errands with NO gas in it! I am stuck with that car till the next day so I had to pay for gas in it. Needless to say after 3 trips to the Service Center they finally got it right, and the only person that ever returned any of my calls or called me back was the person servicing the vehicle. I would never buy a vehicle from them again.
Cons: Customer service, service department
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