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Businiess name:
Alpian's Garment Care & Drycleaning
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Review by:
citysearch c.
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Review content:
Avoid like the plague if you own anything of quality. I brought in 2 pair of slacks cleaning and they damaged one pair and over-steamed both pairs. Shiney andfull of impressions from the lining of the pants/pockets. Overall, less than poor quality and $9.35/pair!. They left about 8 distinct toolmarks/impressions on a twill pair , I pointed out and asked them to tell me what had ocurred. They said they would send them back to the plant and find out what happened as well as try and steam out the damaged fibers. I went back 2 days later and they had corrected the shineyness, but there were still some deep impressions on the twill pants and the fibers looked permanently damaged. The manager, a 60-ish angry woman, started-off with the typical ""we didn't cause that damage"" mantra that all guilty cleaners seem to have down pat. This place claims to be ""high quality"" yet they don't even know the difference between quality manufacturing and assembly-line, mass-produced junk. After much arguing and threats by me to tarnish the reputation of their business, she freaks-out and starts calling the police! Then she accuses me of working for a competitor cleaners, threatening her as a woman and a bunch of other paranoid nonsense. I laughed, got a refund for the poor-quality dry cleaning and took my damaged pants ($500 retail -- handmade in Italy) home. Be very wary of this place. They make claims about cleaning specialty, high-end clothing, yet do not know the difference between some made in china garbage and hand-made neopolitan craftsmanship. Please feel free to read the claims on their website--it's a farce. I seriously would have gotten better results if I had had these pants cleaned in Chinatown for $3.75/pair. At least there I wouldn't have received back damaged property and an attitude from a woman who clearly doesn't understand the first stitch about high-end clothing.
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