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Businiess name:
Elegant Arrival Limousine Svc
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Review by:
citysearch c.
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Review content:
I wish there was ZERO STARS!! These people dont even deserve to have one!! I cannot BELIEVE this place is still in business! Wow where do I begin?long story short. My wedding day, Called them the day before to make sure everything was a go for our wedding the next day and was assured that everything was on schedule. Well, the next day (The day of my wedding) the limo never showed up?ON MY WEDDING DAY!!!! We had to call to find out where the limo driver was and was told he was stuck in traffic on the highway. Oh really?? How about calling us and letting us know that stuff. So Half hour later?.the joker shows up, we get on the highway (which by the way there was NO TRAFFIC IN SIGHT!!) to get to the church... Yes I was late for my own wedding!!!! After the ceremony, we all get back into the limo which had no working windows, we didn?t get the red carpet service we requested and because nothing was working, we didn?t get the bride and groom out the sunroof picture that we wanted either. The driver was very nice however. So the next day I call the place to complain about the late arrival, not getting what we paid for, the broken limo?EVERYTHING!! And all the guy can say is ?well what do you want me to do about it??? ARE YOU KIDDING ME??? Now that you have my money, this is how you treat me for your poor service? So he tells me he is going to send me a $100 gift card to use their limo service again (as if I would ever use them again?EVER!!) and a gift card to some restaurant. I wanted a discount on what I paid and he refused to give it to me. I have never been so angry IN MY LIFE! Then as if that wasn?t enough?the gift card for their crap service comes in the mail and it?s $100 OFF an 8 to 10 hour interstate service!! WHAT?????? OMG, NEVER NEVER NEVER again!!! I made the mistake of going with this company because they were cheaper than the others?now I see why! Don?t sell yourself short and pay the extra money for a GOOD limo service. You will have nothing but disappointment with these jokers!!
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