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Businiess name:  20/20 Optical Shoppe
Review by:  citysearch c.
Review content: 
The customer service and staff at this office is cold and lacks personality. When I go to a doctors office I expect the staff to ask, ""How are you, are you experiencing any problems, etc.?"" Instead the staff at this office is cold, sits you right down in a room to conduct tests with a machine that is also cold. There is little interaction and the person conducting the tests appear as if you are bothering their day. (Body Language tells a great deal about our personalities) The front desk staff has as much character as gnat! There is a women with a raspy voice who is both rude and impersonal. I don't understand why two eye doctors, who are married to each other would hire such people to work with their patients. My advice -- check out Four Eyes -- the prices and personalities are better suited for this type of business in working with patients. Pros: Convenient Cons: Too Expensive for the service and products

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