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Businiess name:
Roto-Rooter Plumbing & Drain Services
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Review by:
citysearch c.
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Review content:
Had a problem with my relatively new water heater - pilot light would not start at all.
Called Roto Rooter and had a 2-hour window appointment. Received a call back and was told technician would arrive in 20min, which he did.
Technician very experienced, quickly diagnosed cause to be a defective thermocouple, a very common problem for my water heater. Informed me the estimate upfront and discount coupon is available at their website (wasn't aware until he told me), which I promptly printed it out.
Within 15min, he fixed the problem as expected. Nice job!
Even though it was on the expensive side for such a short job, it was still in line with another estimate i received from another plumber.
Satfsfied customer overall.
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