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Businiess name:
Dive Locker
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Review by:
citysearch c.
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Review content:
Dive Locker was a complete disappointment. The first dive of the day was cut short and divers recalled to boat due to a passing thunder storm. I still had 1200 psi in my tank when I got back on board the boat. The second dive was cancelled and we returned to the dock. I don?t blame the captain or crew because safety should always come first. The disappointment had nothing to do with the weather or the boat captain?s decision. I was completely disappointed with how the Dive Locker shop handled the situation. They offered 30% off the next booked trip and 1 free tank rental. I explained that it was my last day in Panama City Beach and rarely ever come to this beach so I needed a refund instead of a discount on my next trip. They refused any type of refund, but they said they could make me a really good offer if I purchased something in the shop. I didn?t need any additional equipment and I wasn?t going to spend even more money just to get a small discount. I asked for a manager or owner and was told that no one was available or authorized to make any type of refund. They had at least 4 to 5 employees walking around this small shop and no manager? No owner or manager available by phone? Really?? I felt like they were lying to me now.
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