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Businiess name:
Fox Plumbing & Heating
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Review by:
citysearch c.
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Review content:
We had a very good first experience with Fox a few months back, so we didn't hesitate to call them again to get gas piped in for our new range. Adrian was our technician this time and he was prompt, curteous, knowledgeable & efficient. He quickly assessed the job, made a short trip (really!) to get parts and was back and done with the job in a very reasonable amount of time. He had to shut off the gas to our water heater and fireplace stove, and while he was crawling around in the space where our water heater was he took note of the set up there and shared with me how it will be very easily upgraded to a tankless system whenever the current tank breaks down. He told us how 2009 has a tax break for going green and making such a change, and how PSE also has a rebate for making the upgrade. We will most likely wait to upgrade, but it's helpful to hear of the savings we could enjoy now and the benefits of upgrading from our current water heater to the tankless system. On a personal note, Adrian was very low-key (in a good way), friendly and accommodating to my big dogs (he has 2 dogs), and I'd trust him completely in my home. I felt the same about the guys who came to do our last job too, so I want to commend Adrian, Fox and all their employees for providing top notch customer service. I will continue to call Fox for all our plumbing and heating work.
Pros: Best customer service of any plumber I've ever used
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