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Businiess name:
Big O Tires
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Review by:
citysearch c.
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Review content:
I went to this Big-O and purchased 4 Big-O brand tire. (Good Tires) Thinking what GREAT SERVICE NOT. This is the only place that did any tire related stuff to my truck. After four alinement's and two holes drilled thru my mud flap to hold them back with white zip ties so the tires wouldn't rub any more I drove away. Well this story keeps getting better. After getting my tires rotated AT THIS BIG-O I had one fall off on I-15 at 65 mph and 1 ready to fall off with a 40' fifth wheel behind the truck. Talk About a ride and then I had to put the truck back together on the side of I-15 good enough to get it home. I went to the Big-O store 1st thing Monday morning to advise them of this problem. Gezz I got this nice guy I think he went bye the name of RUSS to tell me Mr. ---- Im sorry there's nothing we can do for you on this. Well about the time that came out of his mouth Lawyer came out of mine. and his tone changed a little. Any ways i left the store only to return home to a phone call from another nice guy (NOT) from THIS BIG-O and im sure his name would be Phillip Gibbons the owner. Will he re insures me and my wife that IF WE give his store a chance he will fix are truck AND DO IT RIGHT we say no not a chance will the good SALES MAN he is he talked us in to it STUPID US take it to him to fix the truck right. O GEZZ HONEY LOOK at the truck it all put back together (WITH THE WRONG PARTS) So i didn't know that he had used wrong parts tell i went else where for tire then they tell me we cant let you drive your truck home cause the fix that WEST JORDAN BIG-O did was not done right and your tire is ready to fall off. Well me being a mechanic I talked the other place in to letting me take my truck home and fix it AND PUT THE PROPER WHEEL STUDS IN. (Will When BIG-O was contacted this is what was said. William good luck have a nice day. over 2 years ago if that was the case the wheel would have come off long before now, a specaily with your 40 foot trailer when it left here it was right an you know it, by the way we used dealer parts on your truck. have wonderful day
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