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Businiess name:
AAMCO Transmissions & Total Car Care
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Review by:
citysearch c.
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Review content:
In June I sent my car to AAMCO in Conyers to have my transmission looked at. They told me a couple days later that would need to have it replaced, and they could rebuild it for me for $3300. The repairs were supposed to take about 5-7 days. The repair took 3 weeks! After 3 weeks, the Mgr. finally called me and told me the car was fixed and running perfectly. I came to pick it up and paid them the more than $3000 dollars for the service and left the shop. I noticed that when I reverse, the car shifted really hard, which it was not doing before I took it in to AAMCO, and definitely not normal at all for a supposedly rebuilt transmission with all new parts. My car didnt make it through the weekend. The check engine light came on and It got worse and worse to the point that it wouldnt even shift into drive. When I took it back they had no idea what was wrong, they had no answers. The AAMCO guys were stumbling over their words and coming up with half baked plans to fix the car. After 3 more weeks, and nothing working, I requested a refund and they refused. They want to keep trying to fix the car that they know nothing about and now Im out over $3000 PLUS rental car fees for a month. After they put another tranny in, I picked the car up, and it was smoking the whole way home. I drove it back and left it at the shop, and they told my they over filled the car with fluid. Ive had my car back for 2 days and its still not shifting correctly, Its still leaking fluid, And it gets worse day by day! Im afraid that its going to shut down on me and leave me or my wife stranded. I dont want them to mess it up anymore, 7 weeks and $3000 dollars later, its worse off than when I took it in there, They refuse to acknowledge that they dont know whats wrong with my car at all. I dont have another $300 or 3 weeks for a rental car while they practice on my car. I am in the process of retaining an attorney to settle this in court.
Pros: none
Cons: mechanics idiots, customer service terrible, ruined my car
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