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Businiess name:
Champagne Spas
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Review by:
citysearch c.
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Review content:
I purchased a very expensive sundance spa from Champagne Spa's booth at the Del Mar Fair about 1 1/2 years ago. As I was leaving the Fair, one of it's competitors told me that I would regret my purchase, because Champagne Spa's does not service it's customers. I thought that this was "sour grapes," but I learned to my chagrin that the competitor was right! Since the day that the spa was installed, I have had a problem with the lighting. Sometimes I have to shut the spa off (3 or 4 times) to get the lighting to come on. I contacted Champagne Spas on more than 5 occasions and asked them to come look at it. I even spoke to the owner in person. Everytime I was assured that they would come out and look at the lighting problem. To this day, they have never called me or kept their promise to look at this problem. I finally gave up and guess that I will just live with this inconvenience. I paid my money, but I didn't get the service that they promised. I would never recommend them to any prospective spa purchaser in the future.
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