Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lenscrafters
|
|
Review by:
citysearch c.
|
|
Review content:
I feel compelled to write this review because of how horrible the customer service is in this location. I came here for an exam a month before my wedding to get contacts & glasses. They take my insurance. The eye exam was good, no better or worse than other eye doctors I have been to. The two nurses were extremely nice & helpful. They mailed the contacts right to my house for free! The eyeglass part was a disaster. There was one person working at 5;15pm on a Wednesday night! I looked at glasses, found a few I liked. I was unsure what my insurance covered, but the lady basically told me she could not give me one ounce of help until she finished with the three customers ahead of me. It was more of a scolding than an apology. So I wait&wait&wait. More people come in! I sit on a bench with another customer who tells me he wants to pick up his glasses that he ordered six weeks ago! He is really getting mad. Now I have been here for almost 3 hours. I really need to get this done today. I leave to get some food. I come back about 40 mins later and am happy to see there is another lady helping! But there are more people in the store and these salespeople are in their 50's slow and chatty, so I still wait. Finally I get to order. This woman told me all about these special upgrades I needed. I told her I just wear them 2 hours a night,but she was so pushy. This was hard core sales. As I denied options, she got meaner and meaner. Since I did no expensive upgrades it will take 10-14 business days. I guess one hour glasses are only the most expensive ones! It was uncomfortable,expnsive anyway and I will never ever go back.
Pros: null
Cons: null
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|