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Businiess name:
D & D Overhead Door
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Review by:
citysearch c.
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Review content:
Never use these guys! I ordered a door from Home Depot and the salesperson said it would be "about 3 weeks." at 4 weeks, I hadn't heard anything, so I called and they didn't know where the door was. At 5 weeks, they said the door would be at D&D the following Thursday. I live 250 miles away, so arranged to pick the door up from D&D. Found the place, got the door and the guy was friendly. I should have been suspicious when the box holding the hardware was open. When I got home I did an inventory and found that screws were missing, no flag brackets and the tracks were only 6 ft 4 in for an 8 foot door!!! After numerous calls to Home Depot, the brackets and track were sent to me. All went well until the last step - tighten the torsion spring. The guy at D&D gave me the wrong one - I needed a left handed spring and he gave me a right-handed one. He actually gave me an insulated door when I ordered a noninsulated one. This would have been ok for my unheated shop, but the added weight meant I HAVE to have the correct spring. It has now been 2 1/2 MONTHS since I ordered the door. It is in place, but I can't open it. I think this guy just gave me what he had lying around the warehouse. Use them at your peril!
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