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Businiess name:
Celebrity Limousine SVC
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Review by:
citysearch c.
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Review content:
Used this limo company for my niece's prom. They showed up 30 minutes late (didn't call and let us know they were gonna be late), because the original limo had broken down. They sent another limo and said we would not be charged for the upgrade from a stretch to a Navigator. Backup limo arrived and driver announces the air conditioner does not work. WHAT? 6 couples in formal wear and 80 degrees outside. Nice. The kids were good about it and said they would just ride with the windows down. They didn't want to miss their 8pm dinner reservations. As the limo was pulling away, it stopped and the kids started handing out BEER cans to their parents. The back of the limo had BEER cans strewn about from a previous outting!!! Can you imagine what would have happend if these kids had not found these beer cans before arriving at prom. The limos are searched as the kids arrive at prom to look for any drugs or alcohol....they would have been in sooo much trouble. So beer cans are cleared out and off they go. Kids call about 20 minutes later saying the backup limo has broken down and the parents need to come get them!!!! So the parents scrambled together and rushed to take cars to them. They missed their dinner reservation, had to eat where they could get in without a reservation. Completely ruined what should have been a memorable night for Senior Prom. When Celebrity Limo was called to tell them of this horrible situation, they were rude and said that night cost THEM money. They were mad because they had to call a tow truck, make repairs, etc. No apology, just a "stuff happens" attitude. We then asked to speak to JOE the owner. RUDE and DISRESPECTFUL person. When told that his attitude towards us sucked, he said, "you suck." and hung up the phone!!! DO NOT USE THIS LIMO COMPANY FOR ANYTHING!!!! THEY HAVE NO BUSINESS BEING IN THE SERVICE INDUSTRY!!!!
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