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Businiess name:
Ideal Bar & Grill
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Review by:
citysearch c.
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Review content:
On the day of the "Big Kahuna" race...we arrived around 9:15am and requested seating on the outside patio. We were told that it wouldn't open til appox. 20 -30mins and they will call us if the patio would open earlier. We were 1st on the waiting list for the patio. We walked around the wharf, came back and the maitre'd informed us that it would be another 20 mins because they didn't have enough staff to open it up. We waited and waited..finally walked back to find them seating a group of 6. We said we were first on the list and why weren't we called? They told us they couldn't seat us because we were a table of 11 and they could only seat a table of 10!!! Why didn't they tell us that before we waited over 1hr??? Why couldn't they separate us in 2 tables? The patio was EMPTY?? We left... elected to go to another restaurant that was more accommadating after waiting more than 1hr....Rosies Irish Pub at the Pacific Garden Mall was fantastic!!! We will go there all the time and never ever again at Ideal...BAD service and they poor staffing!!
Pros: good view of the ocean/beach
Cons: poor service and staffing issues
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