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Businiess name:
Magic Mechanic Inc.
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Review by:
citysearch c.
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Review content:
I took my 03 Jag to have the transmission fluid and filter changer at Magic Mechanic on Lee Rd on Friday July 29th at 1pm. After picking up my car later that afternoon, I went home to change clothes before I went out. As I got out of the car I noticed lots of scratches on the passenger side front fender just behind the headlight, and leaves stuck in the bumper where it meets the fender. These scratches had not been there when I dropped off the car at Magic Mechanic. I went inside to change then drove back to the shop only to find it closed at 5:55pm. I had to wait untill Mon morning to returned to the shop as they are closed Sat and Sun and no one would answer the phone. I showed the shop manager the damage and was told that they are not liable for it. When I asked the mechanic that had worked on my car if he had hit anything while test driving it, he couldn't even look me in the eye when he said no. The manager said he would try to "buff it out" for me if I wanted to bring it back when they weren't busy. I then asked about the transmission fluid that was left in my trunk that wasn't used when they did the fluid change. He said that they don't flush out all the old fluid, they just drop the pan and refill. If I had been told that in the first place, I would have taken it elsewhere and not have a scratched up fender. The manager simple turned around and walked back inside. I have taken my previous car to this same location several times before when there was a different person managing it, and never had any problems.
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