|
Review content:
I stayed at the Hyatt because it was Christmas holiday. If you stay at the W, overlooking over the Navy Pier, or the Westin looking north past the Drake up the shoreline, you realize how bleak things get in the wintertime. Lake Michigan looks SOOOOO cold. But I asked for a room high up with a view of the Wrigley Building. They put me on a high floor in the West Tower facing north. Excellent. The semi-frozen Chicago river in the foreground, and the Wrigley and Tribune buildings behind them -- the foot of the Mag Mile. In summer, sure, maybe you want to see the Navy Pier or Grant Park, but this was perfect in winter. Other good things: (1) the staff were extremely solicitous and helpful; 5-star customer service, (2) the main lobby is capacious and comfortable, as is the Big Bar, the hotel's main bar in the lobby, (3) the hotel connects to the underground (a network of underground halls that connects the nearby buildings), which is very convenient for lunch when the weather is raw; everything from Mickey D's to sushi, (4) the Regency Club, a modest room upgrade that gives you a high-floor room, and free continental breakfast and evening hors d'oeuvres, (5) room amenities -- I like the ipod docking station. Good selection of entertainment, too. One reviewer whined that the coffeemaker was stowed under the TV. Dude, it's not attached. Try moving it. Bad things -- let's see.... I had none of the elevator waiting that was decried in the other reviews. I'm thinking maybe there is more demand for the East Tower elevators, but I never waited long for one in the West Tower. (1) The room soundproofing is poor. My first night was quiet, but on the second night, a loud dude checked in next door and I could hear everything he said. After I gave him a sample of my ipod playlist, I didn't hear much from him. (2) Unsatisfying shower spray; and the ventilation made it impossible to build up a room full of steam. Overall, I would definitely return.
Pros: service, lobby, some views
Cons: soundproofing
|