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Businiess name:
Hyatt Regency Chicago
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Review by:
citysearch c.
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Review content:
I recently stayed at the Hyatt Hotel ( room 2523 ) on Wacker Dr in Chicago and attended a business conference there. Becuase I booked the room via the business website, I ended up paying $269 per night rather than $219 per night ( which is the price on the Hyatt's website ). The room was small and dark with outdated furniture. Half of the electric outlets did not work. The coffee maker was placed in a crevice under the TV and virtually impossible to use as a result. The carpet was stained and the room had no microwave or refrigerator. The air conditioner was very loud and every time anyone in any of the several rooms above us flushed the toilet, we heard it throughout the night. The hotel staff were very impersonal. The safe in the room was unworkable. The hotel itself was very dark and extremely difficult to find our way. Access to the internet was priced at $13.69 per day. Some hotel websites rate this hotel as a 4-star. I think this hotel is not even a 3-star. In fact, when compared to other more modest hotels such as Marriott, I would rate the other hotels much higher mainly because the Hyatt continues to attempt to charge you for everything as if it were a 5-star hotel ! Not quite a rip-off, but very close. Go somerwhere else. You will be glad you did.
Pros: nice view
Cons: dark, noisy, impersonal, very large and difficult to find your way, they charge you for everything
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