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Businiess name:
Anytime Fitness
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Review by:
citysearch c.
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Review content:
I was a long time member of nearly 4 years, but had to cancel my membership due to poor customer service. Initially you could go to any AF with your key card, but now not all gyms have to honor this. They don't tell you this during signing and can spring additional fees onto you if you are asked to "transfer your membership." This simply means if you don't transfer your membership, your privileges are revoked and you cannot workout at any Anytime Fitness. Now, because this is a franchise, every gym has different fees and the nickle-and-diming has begun. Just a couple of years ago, this was not so. I canceled my membership (of which I had to pay a 50$ cancellation fee, because you really can't workout at any Anytime Fitness!) I travel a lot for business and needed to be able to workout wherever I may be working. I canceled my membership and just for 20$ more a month, went over to SPECTRUM. I always thought they were to expensive, but the customer service, pool, hot and dry sauna, lockers, fresh towels, greeters, free daycare, and many more amenities is more than worth it!!!!! Membership privileges are extended to other gyms as well through a special program. DON'T EXPECT HIGH CUSTOMER SERVICE STANDARDS FROM anytime fitness. Sorry to see something that was soooo good get soooo bad ( and greedy) :(
Pros: cheap
Cons: bad customer service
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