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Businiess name:
Universal Toyota
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Review by:
citysearch c.
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Review content:
I went to the service department for an unexpected repair during Labor Day (wife decided to see if the car would run on diesel fuel). I called Universal Toyota and happen to speak to Mr King (Service Director) about my problem. He helped me find a tow truck to pickup my car and once I arrived, he and Marshall took care of me quick. They gave me a couple of options for correcting the problem--saving me money in the process. The one thing that would have been nice is a courtesy car wash. I guess you have to ask for one and there is a charge. I've been to other Toyota dealerships that will run your car through the wash even if you just have an oil change done. In any case, aside from the problem my wife created--I was satisfied with the service I received from Universal Toyota. Gave only 4 stars because I felt I could have been given a free carwash after spending $500+ on service/repair.
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