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Businiess name:
One-U Japanese Kitchen & Sushi Bar
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Review by:
citysearch c.
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Review content:
Went early on a Saturday night this past week (12-10-2011). There were three other parties when we arrived around 5 p.m. Waited 15 minutes to have waitress take our orders. I ordered a fried rice dish and my wife ordered two sushi rolls. It appeared there were only two waitresses in the place. They were waiting tables, taking phone in orders and running food/drinks to tables. They were working their butts off trying to keep up with phone in orders and running food to the front. After 45 minutes they brought my wife's sushi out but not my fried rice dish. In that same amount of time I saw at least 20 to go orders finished. I asked what the deal was and the waitress said their kitchen was short staffed that evening. No one in the restaurant was getting their food the whole time we were there but those take out orders kept on rolling out of the kitchen. I suppose the food must be good but I will not be back there. My wife finished her sushi and my food still had not arrived one hour after my order was placed. There were now 7 parties in the restaurant and none of them had their food either. I told the waitress to cancel my order and remove it from my bill. I paid for the two diet cokes and my wife's sushi rolls and we left after 90 minutes of waiting around. I felt like the place was mostly a place to get to go orders. They threw the dine in area as an afterthought. Next time we want sushi it won't be this place. I will not be back. There is no excuse for the poor service we received. Don't tell me some bs about the kitchen being backed up and those to go orders keep rolling out the door lickety split.
Pros: null
Cons: null
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