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Businiess name:  Cottman Transmission Ctr
Review by:  citysearch c.
Review content: 
Sometimes it's hard to know whether to trust the reviews you read about a place. It's also hard to know whether you can trust a mechanic. We've been searching for years to find a mechanic we can trust, and Mitch at Cary Transmission and Auto Care is the guy we trust. Before being referred to Mitch, we recently took our car to another shop to have it looked at. We were told our tensioner and belt were bad, and the mechanic replaced them for about $400. This, however, did not fix the problem. Next, we were told we had a bad alternator, which would cost us about $600--a total of approximately $1,000 (for a 2004 Toyota Camry!). Needless to say, I needed a second opinion. A coworker referred Mitch. Mitch got me in right away and diagnosed the problem right away--a bad water pump. He replaced my water pump immediately and my problems went away--all for a fraction of the cost! I called the other mechanic from Mitch's shop, as he agreed to help me explain that my tensioner was not bad and that I needed a refund. I got the other shop to refund my money and replace my old tensioner. The car worked GREAT, thanks to Mitch. Then, not but a week or so later, I got a flat tire. I called Mitch, and he had me bring the car over right away, and he fixed my flat in a matter of minutes. On both occasions, he took me in right away (even though he had other customers), fixed my problems, and he didn't even charge me for a few of the small incidentals. To top it off, I was having problems with my air conditioner, which I mentioned to him in passing, and he fixed it in the parking lot after I had already paid and didn't charge me a dime. When I asked Mitch questions he didn't know, or wasn't sure of, he'd call someone else while I waited so we could get answers to my questions. His bill is straight forward, and there's no room for hidden charges. Besides, Mitch is not that kind of guy. Go and see Mitch. You won't regret it, and you'll have found yourself a mechanic you can trust. Pros: Knowledgeable Staff, Honest Pricing, Fast Service, Will Stand Behind Their Work - Or Your Money Back Cons: Not a lot of parking, but Mitch gets you in so fast, it doesn't really matter.

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