Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lowe's Home Improvement
|
|
Review by:
citysearch c.
|
|
Review content:
this is very sad when people who work for a large company complain that the company does NOT follow policy on ALL employees. they don't follow the return policy either!! if investors knew how much material lowes takes back they would NEVER place stock in Lowes at all. when I worked there in returns I got in trouble for not allowing a customer to return his item he purchased two years ago and had no receipt. what in the world???!!! on top of that he didn't have warranty for the item. what I know about lowes is that if a manager gets a call from a customer to corporate with a complaint they fire them which is the reason why management didn't want me to deny the customers return. I also have been in a situation where I denied a lady returning her broom THAT WAS NEVER PURCHASED AT LOWES!! the manager on duty took a broom off the shelf knowing that it wasn't the same broom and returned it for her with her driver license just to make the customer happy!! auditors and stock owners alike WHAT DO YOU THINK OF THAT??? you see...thank God I have another job because I couldn't last there much longer anyways. what they did to another co-worker was sad as well. she worked a 5pm or 6pm shift since she begun working there and had exceedingly passed her 3 month training/trial period. without her consent hr and the store manager (the two who I had problems with as well) changed her shift from 5pm to 6am!! she lives on the bus line with two kids and no transportation you jerks. on top of that how in the world can someone do that to someone else? people we are not speaking of an hour difference, a two hour difference nor even three but...11!!! when I helped her write a letter explaining that she couldn't do the changed hours and it was done wrongly the store manager Michael Owens denied he had any part in it and had the audacity to ask her if she was coming into work later on that week. by the way...that was a lie because both him and the Hr rep planned her schedule change. lol. to be honest I worked within lowes for 5 1/2 years. I've seen managers come and go as well as hr managers. these two who I and other people have had problems with are the ONLY managers I have really disliked and seen them do things unjustly. Hr manager who I am speaking of also told me rather than calling outside garden to verify plant returns to just TAKE BACK whatever the customer says it is on the receipt!! I told her I couldn't do that because the plant the customer may say it is truly may not be it and we could lose money!! because our store hadn't had a sufficient amount of employees working in that department her choice instead of having the customers wait was to have the company lose money and that's ok??? Michael the store manager hid roof rakes when ct had a major storm...isn't it in the policy that we are not to hide merchandise from customers unless the merchandise is actually purchased??? Furthermore why would a store have absolutely no signs up informing customers gas and propane items are prohibited from the store? so it leaves the worker to inform the customer who wants to return a gas powered item that he/she has to wait outside until help comes!! speaking of propane signs are they really big enough for people to see?? then you have customers getting upset because they have to leave their propane tank outside and angry because you told them to. They have a guarantee of 20-25 min. to get your order ready once set. If they do not the customer is guaranteed a $25 gift card. The store also lost money because employees who wanted to look as if they were the 'top dogs' in the selling department gave unauthorized sales on merchandise in order to sell the items. how can a company grow when there are people there doing the things they do??
Pros: null
Cons: null
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|