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Businiess name:
German Motor Works
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Review by:
citysearch c.
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Review content:
I have been using German Motor Works for over a year now and that?s the only place I have my BMW serviced. The staff are knowledgeable and friendly. They not only tell you what needs to be replaced or repaired on your car, but why it needs servicing. One day I was in a hurry and needed tires asap. The shop was very busy at the time so Joe sent me directly to the person whom he was buying the tires from so I wouldn?t have to wait longer at his shop for the tires to be transferred over. He?s certainly more interested in repeat customers than making a little extra money at the customer?s inconvenience. Another time I had gotten bad gas and didn?t know it. Joe had me bring the car in a couple of different times as the engine started cutting in and out. He couldn?t find anything wrong with it either time. He looked at the car and ran diagnostics and still nothing. He said he didn?t want to start replacing parts until he could identify precisely what the problem was. We eventually arrived at the conclusion it was bad gas. He poured an engine additive into the car and I could immediately tell the difference. I never experienced engine problems after the additive. Joe could have wasted my money replacing parts before identifying the root cause, but instead he stuck with it until the root cause was identified and then he easily rectified it. I?ve also had oil changes and brake work performed at German Motor Works. I also like their Saturday hours too so I don?t have to miss work to have my car serviced. I?m pleased with the level of service I get and I recommend their service to anyone with a BMW or Mercedes!
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