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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
I drive a luxury car which I dropped off for repairs at Saab. Enterprise gave me a loaner. They attempted to put me in a pint size economy. I kindly requested a larger car. 15 minuted later they brought a car which was maybe was the next size up. I was late for work so I got in and started off. Seconds later a nauseating stench had my lungs curdling. It smelled like an ashtray with a hint of Pinesole. The interior of the car was disgusting. When I arrived at work I called to have Enterprise trade out my car, as I had clients to take out during lunch. After several attempts to reach them, and no answer, I left a message. Never heard back from them. I returned the car. Five days later I still didn't have my deposit returned to me. They hadn't even closed the account.
Pros: none
Cons: Poor selection, Poor customer service, Rude
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