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Review content:
I can't say enough good things about Cedar Park Overhead Doors!! I called after 7pm on a Tuesday night when my car got trapped in the garage after a spring broke!! I had to leave for work at 7am in the morning, & I'd never dealt with a broken garage door before, so I didn't know what to do. We'd just bought this house a month ago & it was our 1st home, so this was unexpected & frustrating, to say the least. I tried calling the company who's name was on the garage door, but they wouldn't give me prices over the phone except to say, "It could be anywhere from $260 - $500, & you'll have to pay $50 for us to even come out & look at it tonight." Then, when the next company started at a price of $315, but went down to $250 when I said I was going to get some other quotes, I was left wondering if I was buying a used car or just trying to get my garage door fixed!! Needless to say, at this point, I was getting pretty distraught, so I can't tell you how relieved I was when I spoke with the dispatcher at Cedar Park Overhead Door. He was friendly, asked about my situation, empathized with me, then started to take care of it immediately. They gave me 1 great price up front, instead of the "used car salesman" approach and NOT ONLY did CPOD beat everyone else's prices, but they didn't charge a huge fee to come out at night!! On top of that, they guaranteed their work for the LIFETIME of the springs!! Everyone was so friendly & professional - all the way from the dispatcher to the technician that came to the house. (I was lucky enough to have the technician actually be the V.P. of Operations of the Company, Don, & he couldn't have been more professional or more courteous. I didn't even realize he was the head of the Company until I saw it on their website after he left.) Cedar Park Overhead Doors went way above & beyond my expectations & will definitely have my business at this house and any house I buy after this one!!
Pros: professional, honest, arrived quickly, courteous
Cons: NONE
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