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Businiess name:
Big O Tires
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Review by:
citysearch c.
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Review content:
Went to this BigO to have my tires rotated and see what condition my brakes were in. They charged me $39 to rotate and balance tires and then told me that I needed all 4 brake pads and rotors. He knew I wasn't going to have the work done that day as I didn't have the time so I asked for a quote. He refused to give me a quote on the whole job, and explained that the situation could 'change' when I returned. I asked him if my brakes and rotors could conceivably get 'better' the next day. Instead, he printed out the cost of 4 brake pads and installation. I took my car to my local auto mechanic, said nothing about what BigO said and it turned out my rear rotors were like brand new. The difference in price between BigO (almost $800 including the tire rotation, 4 pads & rotors) and my local mechanic ($530). He became irritated when I told him to put the tires back on my car and I would think about it. I WILL NEVER GO BACK TO THAT STORE AGAIN, even in emergency! Not sure if he thought he could get away with it because I am female but as soon as he refused to give me a written quote for the 4 rotors I knew something wasn't right. How sad to take advantage of people during these trying economic times......... I would give 0 stars but it won't let me publish without giving at least 1 star.... now that is sad too.
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