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Businiess name:
Blackmon Mooring Austin
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Review by:
citysearch c.
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Review content:
I had a pipe burst during the freeze in January. My insurance adjuster recommended this big company and I went along without doing any research. I am writing this review so others have opinions to look at. I had an initial consultation with someone that acted like he was going to take care of anything and would be there to help, after that meeting the only people that showed up couldn't speak english. This led to me not knowing what was happening when, and a lot of unnecessary charges. Things went horrible. They are really expensive, so I hope you have great coverage because they are going to milk the insurance money for everything they can. They drug out the drying process by not cutting my walls until the final day of 7 days of drying. It could have been done faster, but they charged by the day. I didn't look at prices until, due to this companies pricing, I hit my max coverage. Learn from my mistake and ask prices up front, even if insurance is paying. Everything was done eventually, but they didn't cover my toilet or sink when they took the ceiling out, so I am stuck with that now. I would stay away from this company unless you absolutely have to... that is what they bank on anyway.
Pros: ?
Cons: horrible communication, overpriced, sloppy work
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