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Businiess name:
Mina's Studio
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Review by:
citysearch c.
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Review content:
obviously this place prides itself on there selection, haricuttin, manicre, pedicure, falcials, spa servaves,facials and massages so obviouly they get a great deal of customers ussing didfferent services therefore more rating and just by the 2 rating RESPONSES FROM THE COMPANY they seem nasty and seem to try to blame customers for what the customer did wrong and not the company. I am definitely gonna tell my friend that told me about this about how on one of the last responses you almost embarrased someone by letting the public know that she had a gift card and because of your bad service she wanted to recive cash to go elsewhere. I know good customer service and every time I hav had abad ex[perice(if I go back) it's becuase the company had made some kind of way to make me happy. Obviously you guys care where more about quanitity than quality. I read a useers reveiew and they clearly explained how they went there 2 times and got bad coloring. they shouldnt have had to go 2x. If your stylist messed up they should have been able to get a free coloring for the waste of the customers time not the stylist. Customer sevice obiousluy isnt your stron suit. Maybe its a nice salon but the worst thing in the world is to spend a lot on your hair it look terrible and have a snottty receptionist. Wow I will never go here noreccomend going here do soley to your responses to others negative comments. If you guys mess up you shoud reimubrse her to go to another slanon gift card or not and NO ONE should have to go 2x for color. I have a;ways went to the best salons and if they mess up and waste MY time than (i am usually a regular when I find the right place)they fix it promptly and give me some kind of compensation for wasting my time to begin with. We didn't go to cosmetology school. Based by every response you gave I can see you think you are a superior salon and had not seen you write one comment about ways you could improve... I hate salons like that
Pros: they have alot of services
Cons: bad management and quantity not quality
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