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Businiess name:
Red Lobster
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Review by:
citysearch c.
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Review content:
I went to Red Lobster for the 1st time for my young brother's birthday. Our waitress was Jennie F and she was absolutely horrible. When she asked what we wanted to drink my ordered ordered a vodka soda with a lemon twist and our waitress looked at her and asked "ok...do you want that blended?". The I ordered a lemon drop, she again looked at us like we were speaking a foreign language, I then explained to her how to make the drink. Ten minutes later she brings water and tells us the bartender is really backed up. We finally get our salads & drinks and much to my surprise my drink is completely disgusting. The drink ended up being complete vodka with granulated sugar in the bottom. The next time she came around I refused the drink & requested a cosmo instead. By the time our food came I finally got my cosmo which was correct & tasted ok. Later my mom walked up to our waitress & let her know it was my brothers birthday to which she replied "oh we don't give out free food we only sing." We were so disappointed that she thought we were trying to get something free. After cake me & my mom ordered a second round of drinks, then about 20 minutes later my mom orders decaf coffee with a shot of Bailey's and I order another cosmo. The waitress once again looks confused and asks her if she got it from the dessert menu. About 5 minutes later she comes back to explain they don't have decaf ready, so my mom asks for just Bailey's on the rocks the waitress walks away then comes back to say "I just wanted to confirm you said Bailey's on the rocks?". So then the waitress comes back and tells me I can't have another cosmo since I've already had two drinks and my drink is apparently made with 2 shots each. (This was impossible because the martini glass couldn't have fit 2 shots w/ all the mixers. I was livid especially since I refused the 1st drink which was straight alcohol.) Our total bill ended up being $132 and they had charged us for the 1st drink refused & the decaf coffee they didn't have (we didn't notice until we got home). To top the night off I went to the restroom the same time as another waitress and when we both came out she was texting & then left without washing her hands! I will never go to this location again! The waitress was the worst waitress I've ever seen & the bartender can't make a drink to save his life!
Pros: Food
Cons: Service, Drinks, Staff, Pricing
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