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Businiess name:
Chicago Cat Clinic
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Review by:
citysearch c.
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Review content:
I'm moving to Chicago from out of state and called to get some information in addition to what was on the CCC website. I own two cats and they have always had the best care. Let it be known that people who answer the phone in any business can gain or lose potential customers. In my case, the woman who answered the phone at CCC was obnoxious. I asked her to tell me about the doctors in the practice (where did they get their DVM; what's their specialities; how long have they each been practicing------information that I don't believe is unreasonable to ask when entrusting the care of my cats to someone. I also asked about boarding, since I am moving to the area and need a place to board the cats at least for a day or two while the movers and unpackers are at my home. The short of this story is the lady I spoke to besides being amazingly unfriendly to the point of being rude didn't have any answers to my questions. She also told me "they don't believe in boarding cats" and could give me names of pet sitters. When I tried to explain that I wanted them to be safe while the movers were at my house, she still didn't get it. The bottom line of this story is I don't care if this was the very first cat-only clinic in Chicago, if they cannot be bothered to train their people or pay them well enough so that the person answering the phone is welcoming to a new client, then I don't need them either. If this were the only cat clinic in the entire state of Illinois, I'd sooner drive to Wisconsin than have them treated in this clinic because my cats deserve better and so do I!
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