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Businiess name:
Pfs Auto Repair
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Review by:
citysearch c.
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Review content:
This place is a complete ripoff, and I have to say that I am in great shock and dissappointment given all the positive reviews. This place is not only a ripoff, the owner, Sam, was VERY rude to me. I told him that I got much cheaper quotes from other shops and he said, "I have to charge that much to run this business and if you want to fix it yourself than go ahead". Here's the story. I took my car in to get checked because it was having electrical problems. They called me 4 hours later stating that the alternator was the problem and gave me a 400 dollar quote. I decided to do some research, and called 3 other mechanics with my car make and model and all of them said 200-300 installed. I checked the part price and it was $95 at autozone (and about one hour of labor). I called them with this information and the owner flipped on me and got angry and said we are not fixing it for any less than 400. Keep in mind that this is 300 dollars in labor for one hour. Later, I went to get my car and they charged me 40 bucks for checking the battery and alternator which I know only takes a few minutes. (they DID NOT inform me of this charge earlier). I found this to be ridiculus. I ended up having my coworker fix it, although if he wasn't able to, I would have went to one of the other auto shops for the cheaper and more honest prices. I thought this was going to be my mechanic, but it ended up being the worst experience I have ever had with any mechanic. Looks like I have to go looking for a new one next time.
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