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Businiess name:
Smog-It
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Review by:
citysearch c.
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Review content:
Complete Fraud. I took my daughters car in to be smogged, unknown to me the check engine light was on and i was not aware that they should not have even tried to smog the car until the engine was checked. They tried to smog the car, it failed. I was told they needed to diagnose the problem in a different bay and the cost to finnish would be about $150. Little did I know that what they were doing was a diagnostic test that would only tell us what the problem was, not fix it. They charged me $150 to tell me what was wrong with the car and told me it would be an additional $1200 to fix it. My daughter suggested I take it to VW to have a second opinion. This is when I found out not only did I have to pay for the smog that was not done but also had to pay $150 for their diagnosis. There is no way I would have ever agreed to pay $150 for them to diagnose the car. VW only charges additional $$ when you don't use them for fixing the problem, I knew this. I paid the now $215 to get the car back, did not have the smog done and went to get the second opinion. VW informed me that the smog test was a guarenteed fail with the check engine light on and it should not have been tested first of all. They discovered one problem out of the 3 Smog-it said was at issue and the total was only $800. This company is completely and totally unethical. My family of of 7 with 6 cars will never go to this establishment again. I discovered this site looking for another establishment for one of our cars that has to be smogged today. Hopefully you will go elsewhere too.
Cons: Unethical practices
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