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Businiess name:
Paul's Automotive, Inc.
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Review by:
citysearch c.
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Review content:
If you need your car fixed, don't go to Paul's. Constant excuses of being short handed will keep your vehicle tied up for an extended period of time. Calling three times in one day won't get you anywhere either; because they still have not looked at your vehicle. I took my truck in and had a power relay replaced because the vehicle did not start. I paid for the diognostic testing, a towing fee, parts and labor. When I picked my truck up, the check engine light would come on and my truck would not accelerate passed 15mph. When I took it back they told me they'd have time to look at it Wednesday. Wednesday came and passed and when I called them, because they never called me, they told me it wasn't overheating and it was fine. Overheating wasn't ever an issue!!! Then they said they would "try" to look at it Thursday afternoon and that the power relay had nothing to do with the new problem. But I questioned that being as it ran just fine before they put the power relay in. After getting the run around, I took my truck out of their shop and took it to a new mechanic. After researching the problem myself online and with mechanic friends, I was urged to take my vehicle to a different mechanic.
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