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Businiess name:
Alexis' Suitcase
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Review by:
citysearch c.
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Review content:
If I could select "0" stars I would have. I dropped off 32 pairs of Chico's pants most of which were new, had the original tag attached and were purchased last year , I also spent hours ironging them before I took them to the store. I specifically asked the sales girl (this was a Sunday so the owner or manager was not there) if she was going to accept everything I brought in. She said yes. The next day I received a voicemail from the owner or manager who said that she was only taking 1/3 of my items. The following Sunday I went to pick up my clothes. I was given ALL of my clothing back WRiNKLED, in a pile, stuffed into a styrofoam container! It was disgraceful. They want us to drop off clothes freshly laundered and they returned my clothes in a pile. I would NOT recommend consigning or purchasing anything at this store. There is no customer service and they are certainly not professional in returning my clothes in a condition that they do not accept. WARNING! STAY AWAY FROM THIS STORE.
Pros: None whatsoever.
Cons: Gave me back all my new clothes TOSSED & WRINKLED in someone else's styrofoam container. HORRIBLE customer service. Don't waste your time.
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