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Businiess name:
Bacon's Termite & Pest Control
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Review by:
citysearch c.
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Review content:
We purchased our house at the beginning on Feb 2012, we chose Bacon to do the Termite Inspection on the house based on the banks suggestion. They said that there were no signs of termites and that they had a years guarantee on the inspection on their website. Now two months later we had Terminex come in and do an assessment on the house for all insects/bugs. Of course to our surprise they found some termite damage in the corner of our basement in what the Terminex guy says,"I am so surprised that they did not notice this in the inspection, you should call them imediately!" So we called Bacon and they said that we should have had a paper at close that we had to return to them at close for a warranty on their work. WHAT?! First we have all the paperwork and that was not in the paperwork, second your kidding right, you stand by your work, assessment, but yet we have termites! Then they said we could give you a good price on the treatment, UM NO...You are responsible for this and the best you can do is give us a small price break. Terminex has a contract with us now and we have learned a huge lesson. Bacon Pest Control is not about Customer Service and they also do not do a good inspection. So if you are thinking about using them for your inspection on your possible future home, DON'T ! Call Terminex and get a REAL GUARANTEE not the run around!!!!!!! Shame on this company for saying they stand by their work and saying that they are about customer service and NOT coming through on their word or work.
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