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Businiess name:
Tropical Acres Steakhouse
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Review by:
citysearch c.
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Review content:
If you plan to book this place for any type of occasion, let this review be a warning to you, We were hired to DJ 50th Anniversary for our client, we arrived two hours before the event started to setup our equipment. The owner's son opened the door and we proceeded to walk into the room and met the Banquet Captain Sandy, she never said good morning, never smiled. she was looking at her room setup form and was confused, we told her the best place for the DJ is close to the dance floor, she accused us of being rude. We had to move old six foot table across the room to avoid conflict with her, She looked like she did not want to be there and was in very bad mood. She told us the event is over at 3:30pm and the client with their guest and DJ must be out the room at 3:30pm I asked her how is it possible to breakdown our equipment and be out the door when it takes us about 1.5 hours to setup and breakdown. She then said do what you have to do. We then called our client to go over this and client wanted to talk to the son of the owner, we gave him our cell and the client told him there is no way the DJ can leave at 3:30pm he then changed the story and said our next event is at 6:00pm and the DJ has time to get out. He then insulted me to our client by calling me a cry baby. I then told him the way he spoke to my client was insulting and very unprofessional he replied back saying you don't like it get the F_ _ _K OUT! my reply to him was that he does not have to address me in this way and I don't work for him and he said thank god you don't I would throw you out of this place. We requested vendor meal and was ignored by all staff, Client paid for meal. The staff never smiled everyone working the room were all in depressed mood. Some of the guests were upset with the slow service wrong orders and steak and chicken was very dry and did not taste good. You are better off in finding better place in booking a event for the room and food. They have been around for very long time the place smells from mold and mildew they just had a fire and it should have burned down to the ground, you can go to Long Horn, Capital Grill, Ruth Chis, or Mortons and have better service quality steak. STAY AWAY!!!
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