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Businiess name:
Pinnacle Automotive and Tires
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Review by:
citysearch c.
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Review content:
Ive been meaning to post this review for a while but havent had the time recently, but here it goes! I can not recommend highly enough a better place to take your car for any type of service be it mechanical or auto body. I found Pinnacle Automotive & Tires through Yelp and, based on the reviews, decided to bring my car there for service. I had just bought a used 1982 Mercedes Benz 300D Turbo Diesel and needed a good mechanic because I was going to use the car to commute from Philly to DC on a daily basis, so I needed my car reliable. I brought my newly bought car in for a thorough inspection (which I should have done before I bought it) and Pinnacle gave me a laundry list of problems. They were very nice however and well aware that I didn't have a lot of money, so they kindly told me what absolutely needed to be repaired and then helped me form a plan to take care of the other repairs in the future. Long story short, the Mercedes ended up being a money pit and I sold it lol. Then, I bought a 2009 VW New Beetle and decided to continue to use Pinnacle as my repair shop rather than the dealer just because of their superior customer service. Mark, Dennis, Demond, and the rest of the team are great. They know me by name and remember little details about me which really makes a difference. They always address me as Mr. Pinto and are always enthusiastic when they greet me. I'm picky when it comes to my car, so when I requested a specific type of oil be used during an oil change that they didn't carry, Demond went out of his way to special order the oil for me and get the oil change done within a matter of hours. Then, I got into an accident with my new car and did some body damage and damage to the rear axel. I took my car to Pinnacle and they arranged everything with my insurance company and got the job done efficiently. The work was spectacular, second to none,and you wouldn't even know that I had gotten into an accident. I was very very very pleasesed and cant thank them enough. At the time, I also had them change the oil in my car since it was at the shop anyway and the owner, Mark, was kind enough to give me a discount on those services since I just dropped close to $4000 in repairs at their shop. Trust me guys and gals, Pinnacle Automotive is the place to go to get your car serviced! They are staffed by wonderful people, expert technicians, and do exceptional work. I can honestly say from experience Pinnacle is definitely THE one stop shop for all of your auto repair needs.
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