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Businiess name:
Classic Tile & Plastering Inc
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Review by:
citysearch c.
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Review content:
We hired Classic Tile to redo our pool with Pebble Sheen, new deck-o-seal, a new pump and booster and repair work to our pump in March of 2011. The customer service and professionalism was great until they recieved their last installment from us. Once they were paid, the service and professionallism was HORRIBLE. They forgot some deck-o-seal work and needed to repair a couple sections that were of poor quality. The section forgotten (but already paid for) was completed after weeks of calling and prodding, but the repairs were NEVER completed as they told us that the deck-o-seal work was not under warrantee (even though they had just completed the work within the last couple weeks). Also, we had to call several times to have the new pool sweep delivered and installed, which was done improperly. They had to be called over and over to fix this. Again, not fixed properly, we had to hire a different pool contractor to fix it. Also, they were paid to fix our pump and this work was also neglected. We called this company every few days asking simply for a date that they planned on fixing the remaining issues, and, they continually promised it would be the "next day." However, the next day would come and go without any word from them. After 3 weeks of this, we finally called a different contractor to complete their incomple work. Although our pool looks great now, it's the little things and follow-up that would tell us whether or not to recommend a company's services to others. Classic Tile and Plaster is NOT a recommendable company. They are a classic case of "take the money and run" leaving a mess to be cleaned up by others. So, BUYER BEWARE!! If you are unfortunate enough to have already contracted with them, please do NOT pay them in full until ALL the work is completed.
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