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Businiess name:
ALL Electronics Service
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Review by:
citysearch c.
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Review content:
My husband dropped off our copier/scanner/printer/fax last week b/c the fax machine component was not working. He called yesterday morning just to touch base to see if they had had a chance to determine if it was fixable & if so, how long would it take. The lady told him she'd call us back in the afternoon. Well, no phone call ever came in. I decided to follow up this morning & after introducing myself & telling her I was calling to find out how long it would take to repair our fax machine, she proceeded to spout off what was wrong with it & how much it was going to cost to fix it. "That's fine, but how long will it take to fix it?" was my reply & that's when she got nasty. The lady was breathtakenly rude to me, calling ME unprofessional & proceeded to hang up on me. I immediately called my husband (yes, to vent & to ask him to call her). He called ALL Electronics a few minutes later & politely asked the lady "what just happened between you & my wife?". She told him I was ugly to her. Not wanting to get into an argument with her, my husband replied, "Now, wait a minute..." & before he could say anything else, she said, "Just come pick up your f--king fax machine!" & she hung up on him. He called me back completely astonished. (To be honest, I think he thought I was exaggerating &/or being dramatic.....well, not after she got ahold of him!)
Pros: Nothing
Cons: Nasty lady who works there (says she's the owner --HA!), Pathetic customer service, no follow up. That about covers it!
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