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Businiess name:
El Jarro Mexican Restaurant
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Review by:
citysearch c.
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Review content:
I am a business traveler so I am often eating in restaurants around the Southeast. I was looking for good Tex-Mex food while visiting San Antonio. I found El Jarro on Citysearch in their "Best of" category. I thought that the experience would be pleasureable when I walked in and was immediately greeted by the hostess, cashier and one of the managers. Unfortunately, it went downhill from there. I was seated at a table that was shoved into a corner that I can't imagine would ever hold 4 people. It was crammed and uncomfortable. I am assuming I was seated here because I was alone in my dining. My server immediately came over to ask what I would like to drink and returned promptly. After this I was ignored for about 10 minutes even though I gave all the signs that I was ready to order - closed menu, appearing to look for my server, eye contact with my server. Nothing worked. I finally ordered and my food was delivered in a reasonable amount of time. The food was good, but I have had better. I will say that their Chicken Tortilla Soup was pretty good. I finished my drink part of the way through my meal, but none ever came to refill it or check on how I was doing. Once I was finished I waited at least 20 minutes before my server removed the plates from the table. After that I had to flag him down for the check. He was very quick to take my credit card and return the slip to me though! As I left no one thanked me or asked me to come again. I warn diners going alone to prepare to be overlooked and under served. The food didn't really even off set the lack of service. I don't think I will be dining here on any return trip to San Antonio.
Pros: Ambience
Cons: Poor Service
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