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Businiess name:
Enterprise Rent-A-Car
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Review by:
citysearch c.
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Review content:
In July 2011, I purchased a 2008 Chrysler PT Cruiser from Enterprise Car Sales. The next day I was back because the car was jumping and not blowing out air while the car was sitting. Rick; the manager and Dinka the sales person told me to keep it on a certain setting. The next week, I called again and I was sent to someone who told me that it is a 4 cylinder and they do that kind of thing. Well the next week, you could hear my brakes a mile away. Upon taking it to them again they sent me way out somewhere only to be told that the brakes are fine. Well, I had 4 cylinders and none of them ever jumped when I turned the air and acted like it wanted to shut down. Now May of 2012, my car smokes and the air won't work. I call Rick only to be told that my warranty is no longer valid and the only thing they can do for me is to send me to one of their people and receive a discount. I didn't pay over 11,000 for a car to have the air go out. I bought the car late July, so I didn't have a full summer and now this year, I am without air again. I got this car because my great running Dodge Caravan (2000) had no air. I replaced the air conditioning compresser clutch unit and fan on the fan to have it go out the next year. Now, I am faced with the same problem again for a car I had for less than a year. Funny, I only paid 5,000 + for the van, it was 11 years old and I had it for 6 before the air went out and 7 before trading it. This PT Cruiser is only 4 years old and I've had it for 9 months before the air stopped working. I don't have money to throw down the toilet like that. I have also warned some people about not buying from Enterprise. They are already in trouble for renting cars needing recalled parts to customers only for them to break down. Too much money has been spent, so I will not sit down on this one.
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