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Businiess name:
Brinkmann Quality Roofing Services
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Review by:
citysearch c.
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Review content:
If I had it to do over again, I would not select Brinkmann. Hindsight is always 20/20. The Brinkmann sales consultant was the only one to actually get on the roof and measure for complete tear-off and repair due to Ike damage. Others only looked at insurance quote. Unfortunately Brinkmann went downhill from there. Brinkmann crew was from out of state. Crew was unsupervised so sales consultant items were often omitted, ignored or had to be redone. eg omitted ridge vents so had to rework those areas. Roof continues to leak on several occaisions and Brinkmann now refuses to repair interior sheetrock, paint, etc. and are making excuses. Often they miss scheduled appointments. Customer service is poor at returning phone calls or communicating status. They talk the talk but don't walk the walk If I had it to do over again I would not choose them. I've feed this info back to my insurer.
Pros: Good upfront sales person
Cons: Poor after sales organization
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