Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Holiday Inn MINNEAPOLIS AIRPORT SE - EAGAN
|
|
Review by:
citysearch c.
|
|
Review content:
We stayed at this hotel in December 2007 for a Viking playoff game. We had booked on line in advance in November and the time of the game was changed so I called the front desk at the hotel and the gentleman who answered assured me that he could change the dates of the reservation by one day...no problem! We did not cancel any days, just moved everything up a day. Well...it was a problem. They double booked us! We were overcharged $176.27! I have attempted to get in contact with this hotel for the last 3 weeks. Not only have I not gotten anywhere with them, they will not return calls when they say that they are going to and give me the run around when they do talk to me. Apparently no one has the authority to actually be of help. I would not recommend this hotel to anyone! The rooms were clean and nice but noisy. There was not enough staff in the dining area and dead boxelderbugs in the pool. Bert the shuttle driver was the only redeeming quality that this location had in my opinion. Maybe if he was the manager there would be better customer service.
Pros: Bert the shuttle driver is top notch!
Cons: Overcharged with no customer service!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|