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Businiess name:
Hyatt Regency McCormick Place
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Review by:
citysearch c.
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Review content:
We were unfortunate enough to be staying at this "2" star hotel this last week. There was a conference on at the convention center next door and all the convention goers came to the hotel to get taxis home. We missed our dinner reservation due to a 50 minute wait for a cab. The convention goers took over the hotel bars and made the environment very unpleasant. When we asked about getting a car service we were told it would be $78. Needless to say, we missed our reservation and dinner with our friends. The hotel manager's answer to our concerns was "this happens every time there is a conference". Upon check-out they tried to charge us for three continental breakfasts that were included in the price of the room. The breakfast consisted of bitter coffee and stale pastries -- i found it to be inedible. Anyway, after a stand off they agreed the breakfasts were included in the room rate. The service provided here is not worthy of a Hyatt and I would strongly advise against staying here. A total nightmare!!
Pros: None
Cons: Too many to mention
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