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Businiess name:
Triangle Cycles
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Review by:
citysearch c.
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Review content:
OK so I was riding around for a bit and stopped for a break at 4PM on a Saturday afternoon. I stopped for a break and then went to cranker back up and ... nothing. I made some Calls and Oneal @Triangle answered the phone. He was very helpful and eventually agreed to come out and pick me up @ 5pm on a Saturday afternoon. Once my bike was in the shop There was some miscommunication and then at times I was unable to acertain the status of my bike all together. I was told they were simply to busy to talk. I wasn't gonna drive 60 miles to check so I called back some days later and was told the same thing. I know Goldwings are a pain, and it takes time to tear down the fairings etc... But communication regarding expected delays in diagnosis etc... would have made my experience a great deal more favorable. Once there was good communication and an understanding of what to expect I was happy.
Pros: Came out and picked me up off the roadside 5 PM on a Sat .
Cons: Service Dept could communicate more clearly.
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