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Businiess name:
Acacia Animal Health Center
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Review by:
citysearch c.
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Review content:
I used to work at Acacia as a Vet Tech Assistant when they first moved into their new (present) facility. Everything was so exciting and started out smoothly. I was thrilled to be working at such a grand animal hospital in which part of the idea was to inspire even better care for our critter kids. It is definitely a state of the art facility with plenty of ground breaking new equipment & ideas. Unfortunately all that "special" equipment, cost of building the place & salaries added up quickly. We were not getting enough clientele to cover the cost so I started noticing a new not so compassionate trend. First they ended the senior citizen discount that had been going on for many years & that so many people living on pensions relied on. It was heartbreaking to see the shock & dismay in those long time loyal clients faces when we had to tell them the news. A lot of them ended up going to other hospitals because they were either too upset or couldn't afford the cost. The worst part was that the pet owners were not even updated about this until the procedures had already been performed & they were stuck with the new cost.....OUCH! Another nasty technique I witnessed Dr. Gallerstein doing himself time & time again was suggesting or actually insisting that pet owners have unnecessary tests, other procedures or be prescribed drugs that were very costly. (Yes they do charge outrageous prices for so many things that cost way less & are exactly the same elsewhere). After the Doc would leave the exam room, myself as well as a few other staff would then be left with the distressed clients as they tried desperately to figure out a way to sacrifice ANYTHING possible in order to somehow squeeze out enough money to save their pet's life. Sometimes we'd even mention to the clients, because we felt terrible & knew the truth, that they did not need to have all that had been pushed on them done to their pet. It was HORRIBLE seeing this go on. I'm so glad I don't work there & have to continue seeing people being ripped off left & right because they truly care for their animal children & put their trust in someone who should be doing the right thing.......saving lives because they TRULY care & not making a killing off the people who own those wonderful creatures we're so fortunate to share our lives with. Word of advice......ask around because word of mouth is the best way to find a TRULY GOOD & COMPASSIONATE vet or anything else for that matter. That's how I discovered Dr. Brian Loudis who is Board Certified by the American Board of Veterinary Practitioners in Avian Practice & IS NOT IN IT TO GET RICH! He is AWESOME! I have three parrots & two boxer dogs that he has always been so wonderful with. I totally trust him & he'll actually let you know when a procedure is REALLY necessary. The clinic is All Pets Animal Hospital located at 285 North El Camino Real, Suite 105 in Encinitas CA 92024. He can be reached for appointments at (760) 634-2022. I live in OB & he's SO worth the drive!
Pros: Beautiful facility & great set up especially for exotics
Cons: Regularly suggest (or push) needless procedures 4 more money
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