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Businiess name:
Five Star Ford of Warner Robins
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Review by:
citysearch c.
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Review content:
Everything may seem to be great on the outside, but there are serious problems with the customer service. After spending $4200 on my 2002 Windstar, per the recommendation of the employees at Five Star, my van is having problems that it never had before!! In particular, it makes a horrible noise, that the Service Manager can't seem to "hear"...although other Ford Dealerships can hear it just fine, along with several of his employees! He did "TRY" to fix the problem, by replacing car parts. But everything he did was WRONG...and after 4200$$, the problem is still there. and now, after replacing 3 wrong parts, he wants us to pay to find the problem...that wasn't there prior. Its VERY frustrating! He doesn't return phone calls, and just tells us that we should expect problems out of it...although that wasn't the argument prior to 4200$.
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