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Review content:
I received flowers at my office today. Upon delivery, I noticed there was no water in the vase, and some of the tulips looked crushed. Only after commenting on this, the driver proceeded to tell me that he had dropped them. I emailed a photo of the flowers to the person who ordered them for me, and they called the store to explain the flowers had been dropped and several of them looked bruised. The woman at the store said, "what do you want me to do"? After more discussion, the woman at the store offered a refund. Well, about 15 mintues later, the driver shows back up at my office demanding the flowers back! In front of all my co-workers. I told him I didn't want to give my flowers back. He said he needed to call his boss. So, I went back to my desk. A few minutes later, he comes down the hall to my cube shouting, "Ma'am, Ma'am... " I jumped up to meet him in the hall and he said, "There has been a refund and I need to take these flowers back". I told him how odd I thought this was, and he said, "maybe you need to call your friend and work this out, I have to pick these flowers up". Of course, my friend had no idea any of this was going to happen... a refund had been offered, but nobody ever said they were going to come and take them back. Needless to say, this happening in front of everyone at the office was very embarrassing! Getting flowers is meant to be a joyful experience, and my experience was just terrible, awkward, and upsetting!
Pros: none
Cons: Rude Staff
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